Rackspace Modern Operations

Rackspace Modern Operations offers a broad range of cloud management services:

• Always-on managed support: Accelerate your cloud journey while focusing internal resources on core business activities with the peace of mind that your environment is fully managed.
• End-to-end management: Gain the benefits of public cloud without the expense and challenges of hiring a team to manage it.
• Access to expertise: Get immediate access to technical expertise and capacity to manage cloud infrastructure, tools and applications.
• Cloud resiliency: Leverage cloud native and Rackspace Technology proprietary tooling to remove manual intervention and increase resiliency.
• The ability to innovate in the cloud: Take advantage of the latest cloud features and capabilities to solve challenging business problems.

Rackspace Modern Operations, backed by decades of cloud expertise, acts as the operational support arm for your business providing multiple features:

• 24x7x365 access to cloud experts and cloud infrastructure operations management
• Phone and ticket-based support
• Monitoring, response and incident management
• Backup, Patch and OS management
• Change management
• Assigned Technical Account Manager
• Optional Lead Engineer
• Architecture and infrastructure deployment

Rackspace Elastic Engineering

• Get on-demand access to a team of highly skilled experts that work alongside your team to collaboratively drive your cloud outcomes as you evolve to cloud native.
• Set sprint-based projects and long-term goals that move your cloud environments and results forward.
• And get support for a broad range of cloud services, including building, migrating, optimizing and managing your cloud environments across AWS, Google Cloud and Microsoft Azure.

Explore Rackspace Elastic Engineering →

Optimizer+

• Gain insight and visibility into your cloud spend.
• Leverage Optimizer+ for continuous monitoring, analysis and adjustment to help ensure that you’re not wasting resources, and that the resources you are investing in are driving your business forward.
• Optimizer+ provides a continuous cycle of cloud optimization, helping manage your cloud presence by offering insights into resource reporting and spend optimization.