Rackspace Technology: Multicloud Solution Experts

Deliver Secure Government Services

Managed Security Services for Government Clouds

With nearly 20 years of experience helping federal agencies, a team of certified professionals specializes in designing high-security solutions to help address your compliance requirements for mission-critical government projects. Leverage our expertise and experience so you can focus on providing quality service to the public sector.

To support the delivery of secure government services, Rackspace Security Services for government clouds can be combined with our FedRAMP authorized cloud, our government public cloud offering or a custom configuration.

We back all of our managed services with deep expertise and the dedication to 24x7x365 service that’s at the core of everything we do. All members of the Rackspace Security Services for Government Clouds team are U.S. citizens based in continental U.S. locations.

How We Can Help

Security Controls

We take security as seriously as you do. We implement and administer security controls that meet or exceed industry standards, including:

  • Vulnerability scanning
  • Continuous monitoring
  • Network intrusion detection
  • File integrity monitoring
  • Event log collection
  • Privileged user session recording

To meet FIPS 140-2 encryption standards, we provide FIPS 140-2 compliant hard disk encryption technology for data in transit and at rest.

Security - Monitoring

Monitoring & Reporting

Gain the visibility you need to verify that tools and procedures identified in audit processes are being followed with centralized monitoring and reporting, including:

  • Software patching sign-offs
  • Log reviews and summary reports
  • Encrypted system and network logs

IT incident and risk management reports can also be customized for different stakeholders to help address your security and compliance needs.

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Operational Support

Our security experts can manage your environment to help maintain its overall security posture by:

  • Applying patches to address the latest security threats
  • Running regular benchmark and vulnerability scans
  • Establishing action plans to remediate any new findings

We’ll also evaluate the security impacts of any changes and whether they need to be explicitly reviewed as part of the change control process.

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Why Use Our Government Cloud Security Services

Cleared Personnel

All security and system engineers meet FedRAMP background check requirements. Assigned teams stay with each project through completion of the contract, to maintain an in-depth understanding of the client’s cloud environment. In addition, all system access and tool metadata is located within the continental U.S.

Vulnerability Scans

To help assess vulnerabilities, we’ll perform regular security scans of your cloud environment, report any risks and outline suggested corrective actions to resolve any issues identified, including ease of fix, impact and root cause.

Continuous Monitoring

To help you maintain your security posture, we’ll validate that the tools, processes and procedures identified in audit processes are being followed, including system and network log reviews and software patches and updates.

Network Intrusion Detection

Security experts respond to alerts and notify the Client Security Operations Centers (CSOC) within minutes of detection. Any events that indicate a potential critical security breach (such as a compromised server) are investigated.

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