Free up your team with managed application operations services
We’ll handle end-to-end application operations, so you can focus on staying ahead of the curve.
The rapid pace of technology change and demand for critical IT resources can pose a major challenge for you to keep up while maintaining your existing application infrastructure and optimizing your application operations.
Rackspace Technology™ frees up your team while application specialists handle your application management processes and hosting environment — across custom and packaged apps, on your choice of on-premises, private and public cloud platforms. As the leading multicloud solutions expert with extensive application and data solution expertise, we accelerate the value of your packaged applications, whether they run in the cloud on Amazon Web Services (AWS), Microsoft® Azure®, Google Cloud Platform™, Rackspace Private Cloud or in your own dedicated environments.
From first consultation to daily operations, we combine the power of proactive, always-on application operations service and expertise with best-in-class tools and automation to deliver technology when and how you need it.
Use Cases
We’ll manage and operate your packaged business applications, including enterprise resource planning, customer relationship management, digital experience, email and collaboration applications.
- Certified application specialists design, build, deploy and manage your application environment to ensure optimal performance and reliability.
- Advanced configuration and optimization
- Advanced technical and functional support
- Application administration, monitoring and maintenance
We provide the expertise you need to make the most of your ERP investment across SAP, Oracle and Microsoft application operations.
- Utilize our Professional Consulting Service for expert guidance in selecting your ERP and partners who can seamlessly execute on updates, implementations, global rollouts, divestitures, assessment and development projects.
- Integrate your ERP applications across your company to help ensure you have the best view into your business as well as streamlined maintenance and operational costs.
- We’ll also perform advanced configuration and optimization and provide ongoing administrative, technical and functional support for your application, its supporting infrastructure and your associated data workloads.
Leverage the newly available 'Rackspace Elastic Engineering for ERP' and get on-demand access to a team of ERP experts that work with you to drive outcomes and continuously evolve your ERP application environment
Optimize your customer experience with help from our experts in the industry’s leading digital experience platforms, including Sitecore XP and XC, Oracle Commerce, Adobe Experience Manager (AEM), SAP Hybris Commerce and Synchronoss.
- We remove the complexity of managing and optimizing your digital experience applications including architecting, hosting and monitoring with intelligent and actionable insights.
- We also provide access to specialized support options and choice of industry-leading performance management tools that offer insights to help you improve your customer experience.
- We offer a range of deployment and infrastructure options to manage and optimize the infrastructure, application and security you need for your Digital Experience Platforms across Azure, GCP, AWS and Private Cloud.
Our deep Microsoft hosting knowledge allows you to leverage the power and collaboration of Microsoft Exchange and Microsoft SharePoint business applications, without the headaches of managing it yourself.
- Power team collaboration with a secure, customized solution in the cloud.
- We design and build a customized solution of single-tenant servers and provide ongoing administration and troubleshooting support for all application management processes for Microsoft Exchange and SharePoint, all backed by industry-leading support and service.
- Whether you are just starting with SharePoint or a customized Exchange solution or are considering moving workloads to the cloud, we bring years of expertise. We are a five-time Microsoft Hosting Partner of the Year and a Gold Certified Collaboration and Content partner to manage and optimize the Exchange or SharePoint solution you require.
Our experts are here 24x7x365 to help you manage and maximize your Java and .NET application performance and management processes.
- Speed time to market with a team of experts available around-the-clock to take care of deployment details.
- Let our team help you identify the right services for your workloads, including proactive application operations support and our available 100% Product Platform Uptime Guarantee.
- Discover an application environment designed to meet your unique requirements, along with investigation and troubleshooting help, and disaster recovery planning.
- Gain peace of mind knowing your environment is tuned for stability and performance, with emerging patching for zero-day exploits.
- Focus on other priorities knowing a team of specialists are getting your environment up and running smoothly and quickly.
- Experience a dedicated account manager, backed by a 15-minute response time SLA for severe issues
Optimize your digital experience applications
Take a free application performance review
See where you're getting the greatest value from your application investment, as well as recommendations for improvement in your application management processes.
"We’re saving 40 percent over our previous spend with a lot of other pluses to our partnership."See the case study
Our approach
Discover a partnership that can help you achieve more – for your people, your business and your customers – today and into the future.
Ready to Get Started?
We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations.
Our Expertise
Explore our expert credentials and industry recognition.
Recognized leadership
Providing innovation and leadership in the technology services industry for 20+ years.
- AWS Premier Consulting Partner, Migration Competency
- Five-Time Microsoft Hosting Partner of the Year
- Microsoft Azure Expert MSP
- Oracle Cloud Service and Resell Partner
- SAP Silver Partner
Power Your Advantage
Discover related technology platforms and solutions to help you achieve smarter business outcomes.
Adobe Experience Manager
Get an AEM solution that’s built for scalability, reliability and security — supported by a team of AEM experts.
Dynamics 365
Unlock the power of intelligent CRM and ERP business applications in the cloud through connected platforms across Office 365 productivity applications and modern features that accelerate results.
Oracle
We help you adopt new cloud-based Oracle applications and manage legacy Oracle apps and databases faster and with less risk.
SAP
Accelerate SAP adoption and optimization by engaging a team of certified experts and managed services across multicloud solutions that integrate across your environment.
SharePoint
Discover how Microsoft SharePoint from Rackspace Technology can help transform the way your business gets work done.
Sitecore
We help you make the most of your digital experience platforms and turn more casual browsers into dedicated customers.
Application Modernization
Get expert guidance that helps you realize the benefits of modern applications and improve your return on investment.
Related Resources
Learn more about services to support your application management and operations.
Ready to start the conversation?
Fill out the form to be connected to one of our experts.
You may withdraw your consent to receive additional information from Rackspace Technology at any time. Information collected in this form is subject to the Rackspace Technology Privacy Notice.
Rackspace Technology Support
To create a ticket or chat with a specialist regarding your account, log into your account.
Support Phone
800 900 331
International Support
+1-512-361-4935
Help Documentation
System status
Rackspace Technology Careers
Rackspace Technology accelerates the value of the cloud during every phase of a customer’s digital transformation. Join us on our mission.