Adobe Experience Manager Services

We’ll help you identify the right services for your workloads, including proactive operational support for your application. You can also access to reporting for performance metrics, trends and end-user experience analysis, along with incident detection and real-time performance monitoring.

Our specialists can get your AEM environment up and running smoothly and quickly and utilize application runbooks for unique customer requirements and scenarios.

What is different about choosing Rackspace over another managed service provider?

• You choose the infrastructure. We run AEM on Amazon Web Services, Google Cloud Platform™, Microsoft® Azure®, and our private cloud. If you need help deciding, we have the experience to tell you what will work best for you.
• You choose the type of deployments and CI/CD software you want to use. We don't require you to use something you're not familiar with or something that’s hard to integrate into your workflow.
• You get to access your environment and see what's going on behind-the-scenes. This is your application. We're here to set you up for success and keep it running well, but if you want to see under the hood, by all means take a look!
• You get the same team of AEM architects and engineers for your onboarding, content migration, upgrades and ongoing support. It's nice to have some consistency and people who really know your application.
• You get help with your development and testing environments. If your dev server isn't behaving, we will get to the bottom of it and get you back on track. We want to make sure your production deployment is trouble-free, and solving issues in development and testing environments is the best way to do it.
• You get to bounce ideas off of a team of AEM architects and engineers. We have seen dozens of very different AEM installations. If you need to know the best way to implement something new, let's talk about it.

Our AEM solution helps you meet data protection regulations such as PCI DSS and GDPR while applying security hardening technologies and best practices, including WAF and zero-day exploit patching.

• Choose from leading performance monitoring and insight tools from New Relic and AppDynamics.
• Application performance management
• Infrastructure monitoring
• Synthetic monitoring
• Browser monitoring
• Mobile monitoring
• Log analytics
• Business impact insights