RAC boosts efficiency and enables optimized data management on Rackspace Private Cloud powered by VMware

What we achieved together

RAC was able to reduce infrastructure costs and reinvest in other areas of its organization without increasing the overall IT budget. The company was able to build out disaster recovery capabilities it didn't have previously, and achieved this goal with minor incremental cost, giving it more performance within the same budget.

When incidents arise where RAC needed additional help or expertise, Rackspace Technology has delivered. Thompson said the collaborative flexibility and expertise of the Rackspace Technology team enabled the company to better use its own resources while elevating trust.

Recent changes have shown RAC exactly how Rackspace Technology can respond rapidly to time-sensitive challenges, and to extend the RAC technology team. The Rackspace Technology team in Mexico even plays a key role in the partnership by working with RAC employees also in Mexico.

“Rackspace was able to go above and beyond, including having multilingual staff, which is a real benefit given that the vast majority of our frontline operatives and much of my team speak Spanish as a first language,” said Thompson.

Rackspace Technology was able to help RAC consolidate workloads, migrate to a newer, more robust and flexible platform. With a modernized cloud solution and its access to expertise, RAC's technological backbone is faster and more responsive than before, allowing employees to invest more energy in the core business of the company, and partnering with a trusted vendor to take care of the rest.

“The recent migration really got us into the nuts and bolts of the old environment as we migrated to the new VMware environment, and we found that we've now got a greater understanding of where we are today and how we can build on that to support the business as we grow in the future,” said Thompson.

With the digital transformation that RAC is undertaking, the company aims to make diligent usage of IoT, particularly to conserve water in the growth of its berries. RAC’s ambition is to measure water usage, monitor moisture and manage fertilization programs effectively, capturing the data in real time. Improved access to this data will raise the company’s capabilities, allowing it to optimize communications, operations and of course, the berry production process.

"We anticipate being able to scale much more efficiently in the near future," said Thompson. "The amount of data that we will be collecting, along with the computing power and storage that we have at our disposal, will provide our frontline workers with many important insights."

“With the right technology in place, we can gain real insights in real time,” said Thompson. “The ability to knowledge-share across huge geography, many ranches and many people speaking different languages is going to be a game changer.”