Rackspace Technology Compliance Certifications and Security Standards

At all of our data centers:

• Access is limited to authorized personnel
• Badges and biometric scanning control access
• Security cameras provide video surveillance
• Independent firms perform annual audits

All of our data centers have the following:

• Dual power paths into the facility
• Uninterruptable power supplies (N+1 or greater)
• Diesel generators (service agreements with fuel suppliers)
• Fire suppression, smoke and flood detection

Our network infrastructure provides the following:

• High-performance bandwidth
• Properly trunked and secured cables
• Proactive monitoring and route management
• Guaranteed uptime (backed by Service Level Agreements)

All of our data center employees:

• Are screened carefully and must pass background checks
• Sign non-disclosure and confidentiality agreements
• Undergo annual security awareness training

Our data center operations conform to:

• ISO 27001/2-based policies and annual review
• Documented change management procedures
• Secure document and media destruction policies
• Incident management and business continuity plans
• Continuous monitoring and third-party reviews