Go from operations to optimization with fully flexible managed services

• Cloud Migration Services: Elevate workloads in the cloud
• Applications: Complete build, release and go-live support
• Infrastructure build-out services: Get infrastructure-as-code templates
• Security: Guidance and architecture based on platform best practices and industry standards
• DevOps services: CI/CD pipelines and automated deployments
• Backup and disaster recovery (DR) planning: Expert DR environment implementation and testing
• Performance management for load testing and optimization.
• Cost optimization: Tagging, billing review, usage and RIs.

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• Always-on managed support: Allows you to focus internal resources on core business activities and accelerate your journey through the cloud with the peace of mind that your environment is fully managed.​
• On-demand cloud expertise: Gain the benefits of public cloud without having to incur the challenge and expense of self-managing it.​
• Access to expertise: Immediate access to technical expertise and capacity to manage cloud infrastructure, tools and applications.​
• Cloud resiliency: Leverage cloud native and Rackspace Technology proprietary tooling to remove manual intervention and increase resiliency.​
• Innovate with cloud services: Take advantage of the latest cloud features and capabilities to solve challenging business problems.

• Optimizer+ gives you visibility into your cloud spend- so you can execute actions that optimize your cost savings.
• Cloud Financial Consultant: On-demand analysis and expertise for your managed cloud services
• Cloud Concierge Services: Ask us anything about spend and consumption
• 24x7x365 guidance and support: Get always-on access to expert guidance support from a team of certified cloud specialists.
• Regular architecture reviews: Actionable insights covering security, performance, reliability, operations and efficiency
• Proactive monitoring and alerting: Tooling and expertise to capture, analyze and proactively escalate alarms in your cloud environment
• CloudHealth Cloud Management Platform:  Industry-leading tooling drives transparency and cost governance

• Account management: Your dedicated account manager coordinates escalation, helps to ensure issue resolution and focuses on optimal operations.
• 24x7x365 platform support: Get always-on access to expert platform support from a team of certified cloud specialists.
• Enterprise cloud support: If we can’t fix your issue, we have direct relationships with all the major cloud providers to push your issue to the front of the queue.
• Operating System management: Rackspace Technology works with you to understand and build a plan to manage and operate your technology, ensuring that patches, configuration and security concerns are handled in a timely and controlled manner.
• Access-control system: Using Passport, an enterprise-grade identity and access management system that preserves the native audit logs, Rackspace Technology provides secure, streamlined controlled access to technologies

• Deployment and Management: Deploy and configure security technologies with on-going management
• 24x7x365 Monitoring and Response: Around-the-clock monitoring, advanced analysis and threat remediation
• Comprehensive security visibility: Security data is integrated into the Rackspace Technology Security Information and event Management (SIEM) system for a comprehensive view of threats

• Detect breaches faster with cyber hunting: Add proactive monitoring and threat management to your environment around the clock, using leading technology and advanced analytics to actively search for threats
• Remediate breaches immediately with pre-approved actions: Once a breach is detected, we can respond immediately to mitigate the threat based on pre-approved actions
• Dramatically reduce the risk of data loss by minimizing the breach window: The active security approach to minimize a threat’s most precious resource – time in your environment
• Deploy in multicloud environments: Support on the world’s leading clouds, including AWS, Microsoft® Azure®, VMware® and Google Cloud Platform™. Proactive Detection and Response

• Access to expertise: 300+ certified DBAs have deep experience with troubleshooting and maintenance execution on relevant database technologies
• Availability monitoring: Access expert metric and event tracking, and fix issues before they lead to disruptions and downtime
• Backups, restoration and recovery: In partnership with the Rackspace Managed Backup Team, the database team helps to ensure backups are executing as expected and recovers data in the event of a crash or storage failure
• User and security management: Rackspace Technology experts will help manage database environments by ensuring only the proper access is allowed and best practices are followed
• Around-the-clock support: We monitor databases to help ensure they are operating/performing correctly, and we take action as needed to avoid potential issues, reacting quickly when issues arise, and providing feedback on changes needed to improve performance

• Comprehensive set of services across the leading technologies such as ERP, CRM, Digital Experience Platforms and Productivity.
• Application Operations Support: We provide 24x7x365 operational support from an army of certified specialists who manage and operate the client’s application(s) and provide ongoing administration, monitoring and troubleshooting support.
• Application Management Services: Clients get access to named technical resources to help optimize their application and provide application expertise, inform on best practices and provide usage insights with proactive support to help them get the most out of their chosen technology.